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First Aid Survival Kits Shopping Cart Items :

Ammonia Inhalants
Applicator & Wood Products
Bandage Products
Cold and Hot Packs
Cotton Balls
Cotton Rolls
Cream, Lotions - Sunscreen
Cups & Straws
Emergency Blankets
Exit & Emergency Lighting
Eye Product
Flexible Straws
Gauze Dressing Pads
Gloves, Face shields/CPR
Hand Sanitizer
Hot & Cold Compress Packs
Instrument Care
Krinkle Gauze
Lab Coats With Three Pockets
Lab Jackets
Lap Sponges
Mineral Oil
Misc. Wet Pack Products
Ointment Refills
Orion Safety
Personal Bibs
Personal Care Products
Personal Protection Products
Plastic Drinking Cups
Povidone Products
Sani Cloth Products
Self-Adherent Bandage Rolls
Smart Tab EZ Refills
Specimen Containers
Stretch Gauze Bandage Rolls
Stretch Gauze Bandages
Tape & Wraps
Traffic Safety

First Aid Products
Disinfectants and Cleaners
Inflatable Air Splints
All Purpose First Aid Kits
American Red Cross
ANSI and OSHA Compliant
Back Support
Bloodborne Pathogen and Personal Protection
Burn Care
Emergency Preparedness
Empty first aid cases / Cabinets / Bags
EYE Kits & more
First Aid Cabinets
First Aid Cabinets and Stations
Genuine First Aid Kits
Hand Gloves
Hard Hats / Pyramex
Hearing Protection
Home & Auto
MedEX PRO Kits
Outdoor & Camping Kits
Personal Safety
Pet First Aid Care
Procedural Mask
Safety Glasses
Sports First Aid Kits
Support LIFE / Cancer Awarenes First Aid Kits

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Return Policy

Product & Pricing are subject to change and/or substitute without notice. When the substitution is necessary, we make sure to substitute with the most similar product available, and of equal or greater value.

Return Policy

Merchandise must be returned within 25 days in unused, like-new, 100% saleable condition. If applicable, all security tags and labels must also be intact. Refunds will be issued in the original form of payment. Items not returned within 25 days of receipt will be eligible for exchange only.

An RMA (Returned Merchandise Authorization) number must be obtained prior to returning. The RMA number authorizes the initiates the return process. Call The First Aid Kit Customer Care Center at 1-(215) 399-0679 to report damages and obtain a return merchandise authorization number. If you are unable to contact us by phone regarding a return, please contact us online.

Please note: An RMA number is not a guarantee of refund or a reflection of any other information. Please be sure all returned items are postmarked within this period.

In the event that your item arrives damaged or defective, please contact our Customer Service Department immediately. Please do not accept packages that show extensive damage or tampering. If an item was damaged during shipping, all insurance claims will be handled through the carrier.

All returned merchandise is carefully inspected for damage including but not limited to: scratches, dents, dirt, signs of wear, etc. An item is considered to be in new /unused condition if there are no signs of wear, scratches, or any of the above listed attributes. A copy of the packing slip or the customer receipt must accompany all returns. Additionally, all applicable security tags and labels are present. We reserve the right to reject an item deemed unfit for re-stocking. We cannot accept items that show any indication of use.

Please note: All returned items are subject to a 15% re-stocking fee, which will be deducted from the refund. Additionally, any applicable shipping costs are also non-refundable unless the item arrived damaged, or an incorrect item was received due to shipper error. Misinformation provided by the customer is solely the liability of the customer, and does not facilitate or qualify a refund for shipping costs.

Any damaged or missing items must be reported within 30 days of delivery by calling 1-800-430-3376.

Returns Not Available on the Following Products:

  • Custom made products
  • Gift cards, gift certificates and store credits
  • Videos and Medical Devices
  • Return Instructions:

  • Satisfy all of the above requirements.
  • Contact our Customer Service Department to obtain an RMA Number.
  • (This initiates the process and authorizes the return.) You may also request email confirmation of the RMA number received.
  • Return the item(s) to the address provided upon contacting us. DO NOT send items to any other address other than the return address provided by our Customer Service Department.
  • The carrier of your choice may ship returned items. However, it is strongly recommended that an additional service such as insurance or delivery confirmation be added.
  • Please note: We are not responsible for returned items lost in transit, damaged upon arrival, or that were not sent in accordance to the information provided by our Customer Service Department. Please follow all instructions as given to ensure your package arrives at our location.

    Once an item is received, please allow 1 - 2 business days for your return to be processed.

    A refund will be issued to the original credit card within 5 - 7 business days of receiving the returned item at our warehouse.

    Final note: By submitting an order you agree to the terms and conditions outlined in our Return Policy.

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